We want you to succeed.

We’re not a “one-size-fits-all” solution.
Together, we will create the best customer engagement solution for your business.

Our Customer Engagement Expertise is Your Strength.

Our partnership approach starts with a deep understanding of your goals and your systems in order to match the right products and services to your business. From there, we ensure that the solution works with your environment and will deliver on the established KPIs. In the end, we will provide you with a product that is unique to your needs and business and sets you apart from your competitors.

Single-User-Profile

Build a 360° Single-User-Profile of each customer across all channels: Online, In-App, In-Store.

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Seamless Engagement

Create, Manage and Deliver
1:1 personalized communications to create magical moments with your customers and to drive deep engagements across all channels.

Connect. Simply.

Utilize our flexible data architecture and expertise to quickly connect all aspects of your technology infrastructure and leverage data from any source or system.

Progressive Profiling

Continuously evolve your Single-User-Profile with every interaction through our advanced machine learning algorithm.

True Customer Loyalty

Focus on moving your customers along the customer lifetime value chain by using better personalization to turn occasional customers into regular customers, and then into brand advocates.

Informed Offer Management

Create and manage customize offers with inventory levels and availability, by location, automatically factored into the delivery algorithm.

Personalization Engine

PACE unifies the rules, content, real-time activity and Single-User-Profile to determine the next best action in engaging the customer.

Business Intelligence

Access in-depth customer intelligence, interactions, engagements and back-office data to provide more meaningful, accurate and up-to-date insights for your decision-making.

Customer Engagement Tools

Engage and Interact on a 1:1 basis with your customers anytime, anywhere with you powerful suite of software tools.

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Contact Us

Phone: +1.613.744.8204

Email: info@omnovos.com

50 Hines Road, Suite 240
Ottawa, ON, Canada,
K2K 2M5