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Optimize your Retail Customer Engagement

Live up to your customer promise through visibility, insights, and execution.

Setting Expectations and Keeping Promises

At omNovos we have a saying, “The hardest part of the message you market, is living up to the message you market.” We know how easy it is to make promises. We also know how many people don’t keep them.

That’s why we don’t just offer one piece of the puzzle. We make sure we offer all the right products and services to ensure that, when people partner with us, they have all the tools and support they need to hit the ground running and deliver an amazing customer experience from day one.

Three Key Elements of Customer Engagement Optimization

Inventory Management

Knowing what you have and where it is at any given point in time is critical to effective personalized customer engagement.

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Business Intelligence

Enabling detailed insights into your customers and KPIs enable you to make quick decisions and stay on your goals

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Professional Services

Planning. Data. Integrations. Apps. Marketing. Customizations. We know you can’t be experts in everything. We can help.

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Resources

Start Mastering Customer Engagement Today

A Phased Approach to Implementing New Contactless Tools & Technologies

A Phased Approach to Implementing New Contactless Tools & Technologies

Mobile is the Future

Mobile is the Future

Why your contactless shopping strategy must start today

Why your contactless shopping strategy must start today

Digitally Transformed Businesses and Contactless Shopping are the Future

Digitally Transformed Businesses and Contactless Shopping are the Future

Digital Redefines the Contactless Experience

Digital Redefines the Contactless Experience

The Top 5 Retailer Benefits of Contactless Shopping

The Top 5 Retailer Benefits of Contactless Shopping

Infographic – All about that data

Infographic – All about that data

6 Key Questions to help Retailers Create an Outstanding Customer Experience

6 Key Questions to help Retailers Create an Outstanding Customer Experience

Digital redefines the retail experience

Digital redefines the retail experience

Is your customer data truly usable

Is your customer data truly usable

Digital Transformation: Are You Ready?

Digital Transformation: Are You Ready?

Preparing Retailers for the New Normal

Preparing Retailers for the New Normal

5 ways retailers can engage customers when they can’t serve them face-to-face

5 ways retailers can engage customers when they can’t serve them face-to-face

Digital Redefines the Grocery Shopping Experience

Digital Redefines the Grocery Shopping Experience

Grocery Infographic

Grocery Infographic

Glossary of  Terms & Styles

Glossary of Terms & Styles

Infographic – The Importance of Inventory Insight in Modern Customer Engagement

Infographic – The Importance of Inventory Insight in Modern Customer Engagement

Infographic – A New and Highly Personalized World

Infographic – A New and Highly Personalized World

eBook – People not Personas

eBook – People not Personas

Whitepaper – The Path to Customer Engagement Success

Whitepaper – The Path to Customer Engagement Success

eBook: Why customer engagement should be at the top of your priority list

eBook: Why customer engagement should be at the top of your priority list

eBook: 5 key elements of customer data aggregation and segmentation

eBook: 5 key elements of customer data aggregation and segmentation

eBook: Data Central to Omni-channel Customer Engagement

eBook: Data Central to Omni-channel Customer Engagement

Retail FAIL of the Month: Restaurant | A Technological Failure

Retail FAIL of the Month: Restaurant | A Technological Failure

Retail FAIL of the Month: Grocery Store

Retail FAIL of the Month: Grocery Store

Retail FAIL of the Month: Family Restaurant

Retail FAIL of the Month: Family Restaurant

eBook: 5 simple ways modern customer engagement technology can help your employees deliver a better customer experience

eBook: 5 simple ways modern customer engagement technology can help your employees deliver a better customer experience

Retail FAIL of the Month: Apple Store

Retail FAIL of the Month: Apple Store

White Paper: Omni-Channel Automation

White Paper: Omni-Channel Automation

eBook: 5 things you should ask your Vendor when thinking about omni-channel

eBook: 5 things you should ask your Vendor when thinking about omni-channel

White Paper: A mobile app does not make you omni-channel

White Paper: A mobile app does not make you omni-channel

eBook: How to achieve success in this mobile-driven retail world

eBook: How to achieve success in this mobile-driven retail world

White Paper: How Data Drives Omni-Channel Success

White Paper: How Data Drives Omni-Channel Success

Retail FAIL of the Month: A National Shoe Store

Retail FAIL of the Month: A National Shoe Store

Retail FAIL of the Month: Electronics Superstore

Retail FAIL of the Month: Electronics Superstore

Retail FAIL of the Month: Photography Specialty Store

Retail FAIL of the Month: Photography Specialty Store

Retail FAIL of the Month: Outdoor Recreation Store

Retail FAIL of the Month: Outdoor Recreation Store

Retail FAIL of the Month: Women’s Apparel Store

Retail FAIL of the Month: Women’s Apparel Store

Retail FAIL of the Month: National Grocery Store

Retail FAIL of the Month: National Grocery Store

Retail FAIL of the Month: Quick Service Restaurant

Retail FAIL of the Month: Quick Service Restaurant

Retail FAIL of the Month: Automotive Dealership

Retail FAIL of the Month: Automotive Dealership

Retail FAIL of the Month: 3rd Party Food Delivery

Retail FAIL of the Month: 3rd Party Food Delivery

Retail FAIL of the Month: Workwear Store

Retail FAIL of the Month: Workwear Store

Contact Us

Phone & Fax

Phone: +1.613.744.8204
Fax: +1.613.523.5533

Email

General Inquiries: info@omnovos.com

Product Inquiries: sales@omnovos.com

Customer Support: support@omnovos.com

Corporate Office

50 Hines Road, Suite 240
Ottawa, ON, Canada, K2K 2M5

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Our team is waiting to show you a world of possibilities. Book your demo today.