How to achieve success in this mobile-driven retail world

You have been a retailer for many years, and you have gained in-depth knowledge of your customers. But wait, do you?

Unfortunately, knowing your customer demographics and their buying habits, sort of, doesn’t cut it anymore.

Today, you need much more than that; in fact, if you don’t deliver a consistent experience with integrated merchandising across all shopping channels, most of your customers will take their mobile devices and apps, and happily connect with your competition.

With the introduction of omnichannel customer engagement, your traditional customer persona is worthless: the generalizations of a buyer type have been replaced with Single-User-Profile information that is all about the real individual—not a hand-drawn facsimile of a fictitious person.

Please Complete Form to Download


Keep up on the latest in Personalization and Customer Engagement

Contact Us

Phone: +1.613.744.8204

Email: info@omnovos.com

50 Hines Road, Suite 240
Ottawa, ON, Canada,
K2K 2M5