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Scan & Interact

A unique omnichannel experience starts at your customers’ fingertips with groundbreaking customer engagement mobile technology.

Empower your Customers’ Journey

You can’t predict when your customers need you the most. That’s where true omnichannel experiences enable your customers to create their own journey—including how and when they choose to do business with you. This is where our groundbreaking customer engagement mobile technology comes into play.

The ultimate Mobile Experience between you and your Customers.

Scan & Interact seamlessly extends your online and e-commerce presence through an intuitive mobile interface, providing all the standard functions of your online presence including eCommerce, Location Search, Calculated Shipping Costs, Multi-Location Inventory Search, and more.

Most importantly, when supported by PACE and the omNovos Customer Data Platform (CDP), Scan & Learn becomes your own direct channel to your customer—enabling you to interact in a 1:1 personalized way—making unique offers, suggesting personalized complementary items, engaging through rewards programs, and enabling the real-time delivery of custom offers for up-sell and cross-sell based on that specific customer’s profile and the associated predictive modeling of past and present purchases and behaviors.

Mobile Engagement made easy.

At its core, Scan & Interact has two major functions.

Scan & Pay enables customers to immediately scan items and pay for them using their mobile device—avoiding long lines and being rewarded instantly for any and all purchases.

Scan & Learn enables customers to continue their in-store journey at their own PACE (pun intended). No more waiting for, or being afraid to ask, an associate a simple question—the answer is at their fingertips. They simply scan the bar code using their mobile device to immediately learn Pricing, Manufacturing or Product Details, Complementary Items, Available Offers, and more. Anything that can be quantified, and you want your customer to know, can be made available.

Resources

Start Mastering Customer Engagement Today

Glossary of  Terms & Styles

Glossary of Terms & Styles

Infographic – The Importance of Inventory Insight in Modern Customer Engagement

Infographic – The Importance of Inventory Insight in Modern Customer Engagement

Infographic – A New and Highly Personalized World

Infographic – A New and Highly Personalized World

eBook – People not Personas

eBook – People not Personas

Whitepaper – The Path to Customer Engagement Success

Whitepaper – The Path to Customer Engagement Success

eBook: Why customer engagement should be at the top of your priority list

eBook: Why customer engagement should be at the top of your priority list

eBook: 5 key elements of customer data aggregation and segmentation

eBook: 5 key elements of customer data aggregation and segmentation

eBook: Data Central to Omni-channel Customer Engagement

eBook: Data Central to Omni-channel Customer Engagement

Retail FAIL of the Month: Restaurant | A Technological Failure

Retail FAIL of the Month: Restaurant | A Technological Failure

Retail FAIL of the Month: Grocery Store

Retail FAIL of the Month: Grocery Store

Retail FAIL of the Month: Family Restaurant

Retail FAIL of the Month: Family Restaurant

eBook: 5 simple ways modern customer engagement technology can help your employees deliver a better customer experience

eBook: 5 simple ways modern customer engagement technology can help your employees deliver a better customer experience

Retail FAIL of the Month: Apple Store

Retail FAIL of the Month: Apple Store

White Paper: Omni-Channel Automation

White Paper: Omni-Channel Automation

eBook: 5 things you should ask your Vendor when thinking about omni-channel

eBook: 5 things you should ask your Vendor when thinking about omni-channel

White Paper: A mobile app does not make you omni-channel

White Paper: A mobile app does not make you omni-channel

eBook: How to achieve success in this mobile-driven retail world

eBook: How to achieve success in this mobile-driven retail world

White Paper: How Data Drives Omni-Channel Success

White Paper: How Data Drives Omni-Channel Success

Retail FAIL of the Month: A National Shoe Store

Retail FAIL of the Month: A National Shoe Store

Retail FAIL of the Month: Electronics Superstore

Retail FAIL of the Month: Electronics Superstore

Retail FAIL of the Month: Photography Specialty Store

Retail FAIL of the Month: Photography Specialty Store

Retail FAIL of the Month: Outdoor Recreation Store

Retail FAIL of the Month: Outdoor Recreation Store

Retail FAIL of the Month: Women’s Apparel Store

Retail FAIL of the Month: Women’s Apparel Store

Retail FAIL of the Month: National Grocery Store

Retail FAIL of the Month: National Grocery Store

Retail FAIL of the Month: Quick Service Restaurant

Retail FAIL of the Month: Quick Service Restaurant

Retail FAIL of the Month: Automotive Dealership

Retail FAIL of the Month: Automotive Dealership

Retail FAIL of the Month: 3rd Party Food Delivery

Retail FAIL of the Month: 3rd Party Food Delivery

Retail FAIL of the Month: Workwear Store

Retail FAIL of the Month: Workwear Store

Contact Us

Phone & Fax

Phone: +1.613.744.8204
Fax: +1.613.523.5533

Email

General Inquiries: info@omnovos.com

Product Inquiries: sales@omnovos.com

Customer Support: support@omnovos.com

Corporate Office

50 Hines Road, Suite 240
Ottawa, ON, Canada, K2K 2M5

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Our team is waiting to show you a world of possibilities. Book your demo today.