omNovos’ Strategy Session Planning Guide
The unprecedented events of 2020 have radically accelerated the need for digital transformation across many industries. Businesses like restaurants, grocers, retailers rely on constant customer engagement and traffic. Remove their capacity to serve customers in-person and they are left scrambling to find new ways to connect with their customers and offer unique experiences that will allow them to stay top of mind.
Digital marketing tools have always been on the list of projects but, with the recent and ongoing needs for contactless solutions, new ways to engage customers and deliver exceptional customer experiences have become a top priority.
Unfortunately, at the same time that marketing is being relied on more than ever to drive customer retention and acquisition, they have been stretched thin and left to juggle the entirety of what often feels like an overwhelmingly complex digital transformation. Marketing is being asked to be technology experts, data scientists, and project managers, all while trying to do their marketing day jobs.
We get it and we’re here to help.
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