Resources

Digital Customer Engagement doesn’t have to be complex—and having the right resources to understand every aspect of what it entails is a great start.

Resources
PACE Explainer

PACE Explainer

Segmentation vs Personalization

Segmentation vs Personalization

Traditional vs Dynamic Segmentation

Traditional vs Dynamic Segmentation

Implementing Personalization: What to Expect With Your New Digital Customer Engagement Solution

Implementing Personalization: What to Expect With Your New Digital Customer Engagement Solution

Contactless loyalty: how adding “touchless touchpoints” to the customer experience enhances your brand

Contactless loyalty: how adding “touchless touchpoints” to the customer experience enhances your brand

The Steps to Preparing for Advanced Customer Engagement

The Steps to Preparing for Advanced Customer Engagement

Creating a strategy for 2021 and beyond

Creating a strategy for 2021 and beyond

The Case for Behavioral Marketing as the future of Retail

The Case for Behavioral Marketing as the future of Retail

Market Segmentation Strategies critical for Personalization

Market Segmentation Strategies critical for Personalization

How to deliver personalization quickly and easily

How to deliver personalization quickly and easily

Pains Claims and Gains

Pains Claims and Gains

Strategy Session Planning Guide

Strategy Session Planning Guide

Scan & Pay Demo

Scan & Pay Demo

PACE Demo

PACE Demo

Order and Pay

Order and Pay

A Phased Approach to Implementing New Contactless Tools & Technologies

A Phased Approach to Implementing New Contactless Tools & Technologies

Mobile is the Future

Mobile is the Future

Why your contactless shopping strategy must start today

Why your contactless shopping strategy must start today

Digitally Transformed Businesses and Contactless Shopping are the Future

Digitally Transformed Businesses and Contactless Shopping are the Future

Digital Redefines the Contactless Experience

Digital Redefines the Contactless Experience

The Top 5 Retailer Benefits of Contactless Shopping

The Top 5 Retailer Benefits of Contactless Shopping

All about that data

All about that data

6 Key Questions to help Retailers Create an Outstanding Customer Experience

6 Key Questions to help Retailers Create an Outstanding Customer Experience

Digital redefines the retail experience

Digital redefines the retail experience

Is your customer data truly usable

Is your customer data truly usable

Digital Transformation: Are You Ready?

Digital Transformation: Are You Ready?

Preparing Retailers for the New Normal

Preparing Retailers for the New Normal

5 ways retailers can engage customers when they can’t serve them face-to-face

5 ways retailers can engage customers when they can’t serve them face-to-face

Digital Redefines the Grocery Shopping Experience

Digital Redefines the Grocery Shopping Experience

Grocery Infographic

Grocery Infographic

The Importance of Inventory Insight in Modern Customer Engagement

The Importance of Inventory Insight in Modern Customer Engagement

A New and Highly Personalized World

A New and Highly Personalized World

People not Personas

People not Personas

The Path to Customer Engagement Success

The Path to Customer Engagement Success

Why customer engagement should be at the top of your priority list

Why customer engagement should be at the top of your priority list

5 key elements of customer data aggregation and segmentation

5 key elements of customer data aggregation and segmentation

Data Central to Omni-channel Customer Engagement

Data Central to Omni-channel Customer Engagement

Retail FAIL of the Month: Restaurant | A Technological Failure

Retail FAIL of the Month: Restaurant | A Technological Failure

Retail FAIL of the Month: Grocery Store

Retail FAIL of the Month: Grocery Store

Retail FAIL of the Month: Family Restaurant

Retail FAIL of the Month: Family Restaurant

5 simple ways modern customer engagement technology can help your employees deliver a better customer experience

5 simple ways modern customer engagement technology can help your employees deliver a better customer experience

Retail FAIL of the Month: Apple Store

Retail FAIL of the Month: Apple Store

Omni-Channel Automation

Omni-Channel Automation

5 things you should ask your Vendor when thinking about omni-channel

5 things you should ask your Vendor when thinking about omni-channel

A mobile app does not make you omni-channel

A mobile app does not make you omni-channel

How to achieve success in this mobile-driven retail world

How to achieve success in this mobile-driven retail world

How Data Drives Omni-Channel Success

How Data Drives Omni-Channel Success

Retail FAIL of the Month: A National Shoe Store

Retail FAIL of the Month: A National Shoe Store

Retail FAIL of the Month: Electronics Superstore

Retail FAIL of the Month: Electronics Superstore

Retail FAIL of the Month: Photography Specialty Store

Retail FAIL of the Month: Photography Specialty Store

Retail FAIL of the Month: Outdoor Recreation Store

Retail FAIL of the Month: Outdoor Recreation Store

Retail FAIL of the Month: Women’s Apparel Store

Retail FAIL of the Month: Women’s Apparel Store

Retail FAIL of the Month: National Grocery Store

Retail FAIL of the Month: National Grocery Store

Retail FAIL of the Month: Quick Service Restaurant

Retail FAIL of the Month: Quick Service Restaurant

Retail FAIL of the Month: Automotive Dealership

Retail FAIL of the Month: Automotive Dealership

Retail FAIL of the Month: 3rd Party Food Delivery

Retail FAIL of the Month: 3rd Party Food Delivery

Retail FAIL of the Month: Workwear Store

Retail FAIL of the Month: Workwear Store