Resources

Digital Customer Engagement doesn’t have to be complex. Having the right resources to understand every aspect of what it entails is a great start.

Resources
RCC STORE Conference

RCC STORE Conference

5 Ways to Make Your Restaurant Thrive in 2021

5 Ways to Make Your Restaurant Thrive in 2021

Segmentation vs Personalization Example

Segmentation vs Personalization Example

Loyalty Deep Dive

Loyalty Deep Dive

omNovos for Restaurants Commercial

omNovos for Restaurants Commercial

Personalization for Restaurants

Personalization for Restaurants

Drive Your KPIs in Restaurant

Drive Your KPIs in Restaurant

Drive Your KPIs in Grocery

Drive Your KPIs in Grocery

Data Strategy Guide – Personalization

Data Strategy Guide – Personalization

Segmentation of One

Segmentation of One

Value of Personalization

Value of Personalization

5 Ways Grocers Can Engage with Customers When They Can’t Serve Them Face-to-Face

5 Ways Grocers Can Engage with Customers When They Can’t Serve Them Face-to-Face

5 Ways Restaurants Can Engage with Customers When They Can’t Serve Them Face-to-Face

5 Ways Restaurants Can Engage with Customers When They Can’t Serve Them Face-to-Face

Best-In-Class App for QSR

Best-In-Class App for QSR

Missed Connection Report: QSRs

Missed Connection Report: QSRs

EatWell

EatWell

Personalization in Restaurants

Personalization in Restaurants

Delectables Restaurant

Delectables Restaurant

ROI of Personalization for Restaurants

ROI of Personalization for Restaurants

Personalization in Grocery

Personalization in Grocery

ROI of Implementing Personalization for Grocers

ROI of Implementing Personalization for Grocers

The Grocery Evolution

The Grocery Evolution

Right Message Right Place Right Time

Right Message Right Place Right Time

Creating Lasting Emotional Connections

Creating Lasting Emotional Connections

Missed Connection Report: Mid-Sized Grocer

Missed Connection Report: Mid-Sized Grocer

Missed Connection Report: Too Much Tech

Missed Connection Report: Too Much Tech

Is Your Customer Data Truly Usable

Is Your Customer Data Truly Usable

Best In-Class App for Restaurants

Best In-Class App for Restaurants

Make Every Interaction Count

Make Every Interaction Count

Grocery Mart

Grocery Mart

Infographic | Next Level Experience

Infographic | Next Level Experience

Personalizing Customer Communications: Best-in-Class Mobile App

Personalizing Customer Communications: Best-in-Class Mobile App

Know, Show, Value Your Customers

Know, Show, Value Your Customers

Order & Pay Explainer

Order & Pay Explainer

Scan & Pay Explainer

Scan & Pay Explainer

Expectation for Personalization

Expectation for Personalization

PACE Explainer

PACE Explainer

Segmentation vs Personalization

Segmentation vs Personalization

Traditional vs Dynamic Segmentation

Traditional vs Dynamic Segmentation

Implementing Personalization: What to Expect With Your New Digital Customer Engagement Solution

Implementing Personalization: What to Expect With Your New Digital Customer Engagement Solution

Contactless loyalty: how adding “touchless touchpoints” to the customer experience enhances your brand

Contactless loyalty: how adding “touchless touchpoints” to the customer experience enhances your brand

The Steps to Preparing for Advanced Customer Engagement

The Steps to Preparing for Advanced Customer Engagement

Creating a strategy for 2021 and beyond

Creating a strategy for 2021 and beyond

The Case for Behavioral Marketing as the future of Retail

The Case for Behavioral Marketing as the future of Retail

Market Segmentation Strategies critical for Personalization

Market Segmentation Strategies critical for Personalization

How to deliver personalization quickly and easily

How to deliver personalization quickly and easily

Pains Claims and Gains

Pains Claims and Gains

Strategy Session Planning Guide

Strategy Session Planning Guide

Scan & Pay Demo

Scan & Pay Demo

PACE Demo

PACE Demo

Order and Pay

Order and Pay

A Phased Approach to Implementing New Contactless Tools & Technologies

A Phased Approach to Implementing New Contactless Tools & Technologies

Mobile is the Future

Mobile is the Future

Why your contactless shopping strategy must start today

Why your contactless shopping strategy must start today

Digitally Transformed Businesses and Contactless Shopping are the Future

Digitally Transformed Businesses and Contactless Shopping are the Future

Digital Redefines the Contactless Experience

Digital Redefines the Contactless Experience

The Top 5 Retailer Benefits of Contactless Shopping

The Top 5 Retailer Benefits of Contactless Shopping

All about that data

All about that data

The Future is Digital Are You Ready

The Future is Digital Are You Ready

Digital redefines the retail experience

Digital redefines the retail experience

Digital Transformation: Are You Ready?

Digital Transformation: Are You Ready?

Preparing Retailers for the New Normal

Preparing Retailers for the New Normal

5 ways retailers can engage customers when they can’t serve them face-to-face

5 ways retailers can engage customers when they can’t serve them face-to-face

Digital Redefines the Grocery Shopping Experience

Digital Redefines the Grocery Shopping Experience

Grocery Infographic

Grocery Infographic

Find the Right Contactless Shopping Solution

Find the Right Contactless Shopping Solution

The Importance of Inventory Insight in Modern Customer Engagement

The Importance of Inventory Insight in Modern Customer Engagement

A New and Highly Personalized World

A New and Highly Personalized World

People not Personas

People not Personas

The Path to Customer Engagement Success

The Path to Customer Engagement Success

Why customer engagement should be at the top of your priority list

Why customer engagement should be at the top of your priority list

5 key elements of customer data aggregation and segmentation

5 key elements of customer data aggregation and segmentation

Data Central to Omnichannel Customer Engagement

Data Central to Omnichannel Customer Engagement

Retail FAIL of the Month: Restaurant | A Technological Failure

Retail FAIL of the Month: Restaurant | A Technological Failure

Retail FAIL of the Month: Grocery Store

Retail FAIL of the Month: Grocery Store

Retail FAIL of the Month: Family Restaurant

Retail FAIL of the Month: Family Restaurant

5 simple ways modern customer engagement technology can help your employees deliver a better customer experience

5 simple ways modern customer engagement technology can help your employees deliver a better customer experience

Retail FAIL of the Month: Apple Store

Retail FAIL of the Month: Apple Store

Omni-Channel Automation

Omni-Channel Automation

A mobile app does not make you omni-channel

A mobile app does not make you omni-channel

How Data Drives Omni-Channel Success

How Data Drives Omni-Channel Success

Retail FAIL of the Month: A National Shoe Store

Retail FAIL of the Month: A National Shoe Store

Retail FAIL of the Month: Electronics Superstore

Retail FAIL of the Month: Electronics Superstore

Retail FAIL of the Month: Photography Specialty Store

Retail FAIL of the Month: Photography Specialty Store

Retail FAIL of the Month: Outdoor Recreation Store

Retail FAIL of the Month: Outdoor Recreation Store

Retail FAIL of the Month: Women’s Apparel Store

Retail FAIL of the Month: Women’s Apparel Store

Retail FAIL of the Month: National Grocery Store

Retail FAIL of the Month: National Grocery Store

Retail FAIL of the Month: Quick Service Restaurant

Retail FAIL of the Month: Quick Service Restaurant

Retail FAIL of the Month: Automotive Dealership

Retail FAIL of the Month: Automotive Dealership

Retail FAIL of the Month: 3rd Party Food Delivery

Retail FAIL of the Month: 3rd Party Food Delivery

Retail FAIL of the Month: Workwear Store

Retail FAIL of the Month: Workwear Store