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Digital Customer Engagement Solutions
How stores are working to get ‘numb’ back-to-school shoppers to spend now that every day is a sale
The retail industry continues to evolve and the back-to-school shopping trend is no exception. Previously promoted as...
Sobeys plans to remove plastic bags from all its grocery stores by the end of January 2020.
The company, headquartered in Stellarton, N.S., said in a news release it's the first national grocery store to...
SIMPLE is the only Language we Speak.
We need to stop overcomplicating marketing. Engaging our customers in 2019 is a lot simpler than we are all making it...
Why is Personalization so hard?
I spend a lot of my time talking to retailers. And I spend most of that time having really thoughtful conversations...
omNovos announces acquisition of Inventory Management solution OptiView
New technology plays key role in omnichannel customer engagement offerings Ottawa, Canada – April 17, 2019 – omNovos,...
The key elements of customer data segmentation and aggregation
For modern marketers, data is the single most important asset that exists. Beyond collateral, advertising methods, and...
omNovos announces official partnership with 3CON to deliver comprehensive Omni-channel Customer Engagement Solutions to South American retailers
omNovos, the global leader in omni-channel customer engagement solutions,...
When the right message, right person, right time takes on a whole new meaning
In today’s ever connected world, the job of marketing must continually evolve to keep pace. From apps, to websites and...
What Does the Future Hold for Retail?
omNovos Predictions for 2019 Looking back on 2018, there has been a multitude of incredible technological...
Are you down with dirty data?
As detailed in our latest retail fail (available here), the demand from consumers for highly personalized service has...
Loyalty in the Modern Digital Age
Not to start this blog off by aging myself—let’s face it, I’m not fooling anyone anyway—but I remember the days when a...
Why Retailers need to realize that Click-&-Collect is actually Click-&-Lose
It’s no surprise that e-commerce and mobile-app based shopping has taken over as one of the biggest game changers in...