Blog Digital Customer Engagement Solutions Your Customer is NOT the Only Person in Personalization BlogWhen it comes to building relationships and connecting with customers the importance of personalization is... Personalization is about bringing technology, and data, to life BlogLast week I had the pleasure of moderating a panel discussion at the Retail Council of Canada’s virtual STORE... 5 Ways to Build Customer Loyalty Using Personalization BlogBuilding true customer loyalty should be a goal for every business, but most only do the bare minimum to develop... Loyalty—and the Magic of Rewarding Your Best Customers BlogIn business, loyalty can be a tough subject to discuss. That’s because the word is often misinterpreted, or... How to Stand Out in a World of Stand-Out Experiences BlogOne of the best assets I have is the young team that surrounds me. They are a constant reminder that people... Your Customers Are All Different—so Treat Them as Such BlogHere I go again aging myself … but when I was young, marketing prospects were segmented into personas, and we... Why Marketing Doesn’t Make Mistakes BlogIt's human nature to make mistakes. We all do it—some more than others (my family would love to chime in here).... It’s Time You Made Your Business All About You BlogFor restaurants and grocery businesses, the theme is always consistent—delivering a better, more personalized... The Formula to Success, as it Turns Out, is Actually a Real Formula. Who Knew? BlogThroughout history, businesses and entrepreneurs alike have been searching for what many have referred to as the... Are You Craving a New Experience as Much as I Am? BlogOkay—I’m not going to start this blog by delving into the past year. We all know that 2020 and early 2021 were... You need a mobile app. Just not one that fails to deliver on your brand promise. BlogIt takes only a minute to look around any restaurant or grocery store to know that mobile devices rule everyone's... Don’t Be the Cardboard “Cake” in the Bakery Window BlogI cannot overstate this enough: I’m passionate about food! As a Cordon Bleu chef who has spent many happy years in... « Older Entries w~|icon_chat_alt~|elegant-themes~|outline EVENTS l~|icon_pencil-edit~|elegant-themes~|outline BLOG ~|stack-overflow~|font-awesome~|solid NEWS b~|icon_menu-square_alt2~|elegant-themes~|outline LATEST POST Your Customer is NOT the Only Person in Personalization Personalization is about bringing technology, and data, to life 5 Ways to Build Customer Loyalty Using Personalization Loyalty—and the Magic of Rewarding Your Best Customers How to Stand Out in a World of Stand-Out Experiences Your Customers Are All Different—so Treat Them as Such Don’t Be the Cardboard “Cake” in the Bakery Window It’s Time You Made Your Business All About You How to Stand Out in a World of Stand-Out Experiences The Formula to Success, as it Turns Out, is Actually a Real Formula. Who Knew? Your Customers Are All Different—so Treat Them as Such Why Marketing Doesn’t Make Mistakes
Your Customer is NOT the Only Person in Personalization BlogWhen it comes to building relationships and connecting with customers the importance of personalization is...
Personalization is about bringing technology, and data, to life BlogLast week I had the pleasure of moderating a panel discussion at the Retail Council of Canada’s virtual STORE...
5 Ways to Build Customer Loyalty Using Personalization BlogBuilding true customer loyalty should be a goal for every business, but most only do the bare minimum to develop...
Loyalty—and the Magic of Rewarding Your Best Customers BlogIn business, loyalty can be a tough subject to discuss. That’s because the word is often misinterpreted, or...
How to Stand Out in a World of Stand-Out Experiences BlogOne of the best assets I have is the young team that surrounds me. They are a constant reminder that people...
Your Customers Are All Different—so Treat Them as Such BlogHere I go again aging myself … but when I was young, marketing prospects were segmented into personas, and we...
Why Marketing Doesn’t Make Mistakes BlogIt's human nature to make mistakes. We all do it—some more than others (my family would love to chime in here)....
It’s Time You Made Your Business All About You BlogFor restaurants and grocery businesses, the theme is always consistent—delivering a better, more personalized...
The Formula to Success, as it Turns Out, is Actually a Real Formula. Who Knew? BlogThroughout history, businesses and entrepreneurs alike have been searching for what many have referred to as the...
Are You Craving a New Experience as Much as I Am? BlogOkay—I’m not going to start this blog by delving into the past year. We all know that 2020 and early 2021 were...
You need a mobile app. Just not one that fails to deliver on your brand promise. BlogIt takes only a minute to look around any restaurant or grocery store to know that mobile devices rule everyone's...
Don’t Be the Cardboard “Cake” in the Bakery Window BlogI cannot overstate this enough: I’m passionate about food! As a Cordon Bleu chef who has spent many happy years in...