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Digital Customer Engagement Solutions
Can you really foster customer loyalty without in-person contact?
Blog As the world continues to battle a global pandemic, the same fight is now also one of economic survival. For many...
All your relationships are purely based on data
It has often been said that the human brain is nothing more than an organic computer, at least for now the most...
An imperative public service announcement for retail
So, here it is. I've decided to forego my weekly blog for something that is far more time sensitive to retailers: the...
Contactless does not mean connectionless
With the constant, never-ending messages of stay-at-home, maintain social distance, avoid contact with people outside...
Retail store numbers continue to grow
The concept that brick-and-mortar dying continues to be debunked. For every retail company closing stores, 5.2 are...
Why brands must prioritize the happiness of millennial shoppers
Great customer experience at every touchpoint, from discovery to delivery and beyond — including outstanding user...
How stores are working to get ‘numb’ back-to-school shoppers to spend now that every day is a sale
The retail industry continues to evolve and the back-to-school shopping trend is no exception. Previously promoted as...
Sobeys plans to remove plastic bags from all its grocery stores by the end of January 2020.
The company, headquartered in Stellarton, N.S., said in a news release it's the first national grocery store to...
omNovos announces acquisition of Inventory Management solution OptiView
New technology plays key role in omnichannel customer engagement offerings Ottawa, Canada – April 17, 2019 – omNovos,...
omNovos announces official partnership with 3CON to deliver comprehensive Omni-channel Customer Engagement Solutions to South American retailers
omNovos, the global leader in omni-channel customer engagement solutions,...