Blog Digital Customer Engagement Solutions Can you really foster customer loyalty without in-person contact? Blog As the world continues to battle a global pandemic, the same fight is now also one of economic survival. For many... How to stop the Grinch from stealing your customers’ holiday experience Blog This year has not been easy for any business, and with the holiday season right around the corner help engaging... Is the new definition of personalization actually possible? Blog If there is but one truth in the world, it's that buzzwords seem to rule all things business related. And as... Why your data has an expiration date Blog It is often said that data is the new gold standard—and that is not wrong. For every global business initiative... Personalization through automation is the new sensation sweeping the nation… but it deserves an explanation. BlogThere are those rare times in history when a confluence of events results in something very new and very... If we are all in this together, let’s prove it to each other! Blog If we as a global society have learned anything during this historical time, it's that anything is possible and... It’s never your job to manage or solve complexity BlogTechnology is an interesting beast that seems to multiply into subsequent smaller beasts as every day goes by.... Why doesn’t our industry eat its own dog food? BlogAs most of you that read my weekly rantings already know, I tend to stick to engagement themes and challenges as... Why your customer experience is changing—and must BlogIf there is one thing that has impacted the business world more than anything in recent history, it's the need for... When someone my age admits that “New School” is better For anyone who knows me, it's about classic rock, timeless fashion, and fond memories of my younger years. To sum up... So, you’ve improved your customer experience. Now what? I’ve always been a glass-half-full kind of person, someone who believes that good can come from adversity, no matter... What if you knew EVERYTHING about your customer? As someone recently married, trust me when I say that you hear a lot about your partner and, with any luck, everything... « Older Entries Next Entries » w~|icon_chat_alt~|elegant-themes~|outline EVENTS l~|icon_pencil-edit~|elegant-themes~|outline BLOG ~|stack-overflow~|font-awesome~|solid NEWS b~|icon_menu-square_alt2~|elegant-themes~|outline LATEST POST Why would anyone want to eat at your restaurant? The continued demand for contactless shopping In the digital age, customers WANT to learn about your business. Are you willing to engage with and educate them? Why rom-com movies are the perfect customer acquisition and retention model Customer loyalty is based on relationships—not a program Spending money doesn’t make your customer feel special Customer loyalty is based on relationships—not a program Your Customer is NOT the Only Person in Personalization Spending money doesn’t make your customer feel special The continued demand for contactless shopping In the digital age, customers WANT to learn about your business. Are you willing to engage with and educate them? Why rom-com movies are the perfect customer acquisition and retention model
Can you really foster customer loyalty without in-person contact? Blog As the world continues to battle a global pandemic, the same fight is now also one of economic survival. For many...
How to stop the Grinch from stealing your customers’ holiday experience Blog This year has not been easy for any business, and with the holiday season right around the corner help engaging...
Is the new definition of personalization actually possible? Blog If there is but one truth in the world, it's that buzzwords seem to rule all things business related. And as...
Why your data has an expiration date Blog It is often said that data is the new gold standard—and that is not wrong. For every global business initiative...
Personalization through automation is the new sensation sweeping the nation… but it deserves an explanation. BlogThere are those rare times in history when a confluence of events results in something very new and very...
If we are all in this together, let’s prove it to each other! Blog If we as a global society have learned anything during this historical time, it's that anything is possible and...
It’s never your job to manage or solve complexity BlogTechnology is an interesting beast that seems to multiply into subsequent smaller beasts as every day goes by....
Why doesn’t our industry eat its own dog food? BlogAs most of you that read my weekly rantings already know, I tend to stick to engagement themes and challenges as...
Why your customer experience is changing—and must BlogIf there is one thing that has impacted the business world more than anything in recent history, it's the need for...
When someone my age admits that “New School” is better For anyone who knows me, it's about classic rock, timeless fashion, and fond memories of my younger years. To sum up...
So, you’ve improved your customer experience. Now what? I’ve always been a glass-half-full kind of person, someone who believes that good can come from adversity, no matter...
What if you knew EVERYTHING about your customer? As someone recently married, trust me when I say that you hear a lot about your partner and, with any luck, everything...
In the digital age, customers WANT to learn about your business. Are you willing to engage with and educate them?
In the digital age, customers WANT to learn about your business. Are you willing to engage with and educate them?