Blog Digital Customer Engagement Solutions All your relationships are purely based on data It has often been said that the human brain is nothing more than an organic computer, at least for now the most... An imperative public service announcement for retail So, here it is. I've decided to forego my weekly blog for something that is far more time sensitive to retailers: the... Contactless does not mean connectionless With the constant, never-ending messages of stay-at-home, maintain social distance, avoid contact with people outside... Our New Digital Reality 2020 is a year for the history books. We are only halfway through the year and it certainly has turned our world... Why a good strategy goes a long way Digital Transformation—buzzword, marketing ploy, or the real deal? And I totally get it if the answer doesn't come... If ever there was a time for retail action, it’s now. As millions wait with bated breath to hear the news from our national and provincial governments on the third and... We Care. Proud to work for such a great company. From the beginning of the COVID-19 outbreak, our priority has been to ensure we’re taking care of the health and... “Meeting hot singles” in your area does not equal digital transformation Digital is here to stay. It’s a weird statement, isn’t it? After all, what isn’t digital in the year 2020? Well, oddly... Why Contactless Shopping is here to stay I would say that 2020 can easily be argued as the year that was against retail. And for many struggling through the... What contactless shopping really means to the customer 2020 has been quite the year thus far—and all memes, political, medical, and social rants aside—the outcome of... Tackling the daunting data dilemma In 2020 it is generally safe to assume that if you own or operate a B2C business, you are collecting some form of... Ummm… That’s not personalization, that’s just a person. Everyone talks a good game when it comes to personalization—unfortunately, for most it means they placed a person’s... « Older Entries Next Entries » w~|icon_chat_alt~|elegant-themes~|outline EVENTS l~|icon_pencil-edit~|elegant-themes~|outline BLOG ~|stack-overflow~|font-awesome~|solid NEWS b~|icon_menu-square_alt2~|elegant-themes~|outline LATEST POST How do I engage with my grocery customers in a valuable way? Solving “How do I make my customers feel valued?” Do your customers feel appreciated? No, really. Why 2021 MUST be the year of the customer 2020 in review: a lesson in leadership, creativity, routine and more Restaurants: Pick a fight with UberEats. We’ll help you win. How do I engage with my grocery customers in a valuable way? Can you really foster customer loyalty without in-person contact? Why doesn’t our industry eat its own dog food? Solving “How do I make my customers feel valued?” How to stop the Grinch from stealing your customers’ holiday experience 2020 in review: a lesson in leadership, creativity, routine and more
All your relationships are purely based on data It has often been said that the human brain is nothing more than an organic computer, at least for now the most...
An imperative public service announcement for retail So, here it is. I've decided to forego my weekly blog for something that is far more time sensitive to retailers: the...
Contactless does not mean connectionless With the constant, never-ending messages of stay-at-home, maintain social distance, avoid contact with people outside...
Our New Digital Reality 2020 is a year for the history books. We are only halfway through the year and it certainly has turned our world...
Why a good strategy goes a long way Digital Transformation—buzzword, marketing ploy, or the real deal? And I totally get it if the answer doesn't come...
If ever there was a time for retail action, it’s now. As millions wait with bated breath to hear the news from our national and provincial governments on the third and...
We Care. Proud to work for such a great company. From the beginning of the COVID-19 outbreak, our priority has been to ensure we’re taking care of the health and...
“Meeting hot singles” in your area does not equal digital transformation Digital is here to stay. It’s a weird statement, isn’t it? After all, what isn’t digital in the year 2020? Well, oddly...
Why Contactless Shopping is here to stay I would say that 2020 can easily be argued as the year that was against retail. And for many struggling through the...
What contactless shopping really means to the customer 2020 has been quite the year thus far—and all memes, political, medical, and social rants aside—the outcome of...
Tackling the daunting data dilemma In 2020 it is generally safe to assume that if you own or operate a B2C business, you are collecting some form of...
Ummm… That’s not personalization, that’s just a person. Everyone talks a good game when it comes to personalization—unfortunately, for most it means they placed a person’s...