Take Your Customer Experience to the Next Level

Personalized Automated Customer Engagement (PACE)

PACE is a personalization automation platform with its own built-in Customer Data Platform (CDP) driving real-time, personalized customer engagements.

Mobile App
Grocery Shopping
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Start Keeping PACE!

Our advanced personalization and engagement platform seamlessly delivers on customer expectations through Single-User-Profiles.

PACE is the connective tissue between your systems, your data, and your customer-facing tools and channels. The marketer-focused platform creates, manages and delivers offers, content and communications directly to customers based on their Single-User-Profile, along with their real-time interactions and their behaviors—automatically optimizing and personalizing every customer experience.

Let’s Talk Technical

“Will this work with my current marketing tools?”

“Can I replace certain tools to save money?”

“How easy is it for me to get started this week, month, or quarter?”

We are here to answer your most technical of questions!

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Are You Ready to Meet Your Customers’ Expectations for Personalization?

Today’s customers expect you to treat them as individuals—by knowing what they like and what they have yet to discover.

 

This isn’t about simple recommendations. Your customers expect a continuous, streamlined and truly personalized experience as they move from channel to channel. With our PACE platform, you can create these customer experiences based on what you already know about them plus what you learn about them in real time—every time they engage with your business.

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Real-Time Content

Our advanced automation platform delivers the best available content (promos, offers, recipes, pairings etc.) for them—when it matters most.

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Automated & Personalized Communication

Single-User-Profile technology enables automated, relevant and highly personalized communications to customers whether online, in-app or in-store.
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Intelligent Content Creation & Management

Customer profiles are constantly evaluated against the set of content defined by marketing to identify and present the next-best-offer—based on current real-time customer interactions.
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Rules Creation & Assignment

Create rules matching profile characteristics with content, implement customer engagement offers and messaging, and define intelligent next-steps to drive conversion.
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Advanced AI & Analytics

Easily establish and measure KPIs, access customer data and power insightful dashboards and reports for any business intelligence need.

Host/Concierge

Access individual Single-User-Profiles enabling customer staff to deliver a customized and highly personalized clienteling experience.
A Built-in CDP
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A Built-in CDP

Why pay for a separate CDP that is just another disparate system to integrate?

Through our built-in Customer Data Platform (CDP), PACE seamlessly amalgamates all data from all desired sources —including CRM, e-commerce, mobile app, product usage data, connected device data, and more—with all data management functions into one central, easy-to-use system.

More so, the PACE platform builds, unifies and leverages Single-User-Profile information for a 360° view of your customers across all retail channels, including in-store, in-app, and online, allowing marketers to individually target each customer.

Empower and Evolve Your Marketing Team

Real-time customer insights empowering marketers.

PACE empowers marketing teams to become agents of change. Armed with real-time customer, product and offer insights, marketers can make better decisions and drive revenue and KPIs through targeted, automated, valued content.

Empower and Evolve Your Marketing Team
Make Customer Loyalty a Reality
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Make Customer Loyalty a Reality

Create a long-lasting emotional connection with your customers.

With PACE, you can implement and manage highly customizable rewards, programs, content, offers and more—all individualized to the customer to drive brand affinity and market share.

Request a Quote
By now you’re wondering one of two things: how expensive is this, or how affordable is this? Let’s discuss your business, cover a few basic questions, and get you a custom quote today!