Please Complete Form to Download First Name*Last Name*Email Address* Phone NumberCompanyJob Title Historically, bricks-and-mortar retail stores, hotels and restaurants have been hubs for building strong customer relationships. But with COVID-19, many of those physical...
Please Complete Form to Download First Name*Last Name*Email Address* Phone NumberCompanyJob Title By the end of 2020, customer experience will be the #1 reason people choose to do business with a company. In other words, how your customer feels about your brand could...
Please Complete Form to Download First Name*Last Name*Email Address* Phone NumberCompanyJob Title It is a constantly changing world for retailers today. And, as such, it is essential they have open lines of communication across multiple channels—in-store, online,...
Please Complete Form to Download First Name*Last Name*Email Address* Phone NumberCompanyJob Title The traditional concept of segmentation was simple: create a persona of a “person” who was most likely to be interested in the product or service, develop...
Please Complete Form to Download First Name*Last Name*Email Address* Phone NumberCompanyJob Title Imagine walking into a grocery store or restaurant and instantly receiving a notification on your phone welcoming you back and letting you know that your favorite...