
Engagement and Loyalty:
The Value of Personalization
Panel Date: Tuesday September 14th
Time: 12:05-12:45pm ET
Retailers know they need to invest in personalization in order to keep pace with their competitors and truly connect with their customers. In this retail panel discussion, moderated by omNovos Chief Customer Officer Andrew Armstrong, the question is, what can retailers really gain from personalizing their customer experience? Discover how retailers can learn more about their customers and leverage that information to drive loyalty, take their customer engagement to the next level and truly grow sales.
Penney Mctaggart-Cowan – Vice President, Marketing & Member Experiences at Calgary Co-Op
Yvonne Anyon – General Manager, Marketing at London Drugs
Dan Howe – President, More Rewards at Save-On-Foods
Andrew Armstrong – Chief Customer Officer at omNovos

Join us for a live follow-up discussion immediately following panel at 12:50pm. We will answer your most pressing questions, provide poll results and you’ll have a chance to win your choice of monthly subscription box! See below for prize details.
Enter to win your choice of :
1) Wayne Gretzky Estates No99 Club wine club subscription (Six month subscription)
Enjoy Wayne Gretzky’s best bottles at home, includes six deliveries of two bottles of wine delivered straight to your home or office. View Package
2) Whiskey Drop Subscription for the enthusiast package (two month subscription)
One bottle/month of single malt whisky from the Whisky Drop’s expertly curated list of well-established distilleries (and hidden gems) is the perfect membership for the scotch purist. Includes detailed tasting notes. View Package
3) Six month subscription to Carnivore Club Canada
Carnivore Club’s legendary charcuterie from top artisans across the country. The Classic Box is loaded with 4-6 handcrafted cured meats like; Italian salamis, Spanish Jamon, American Bacon, and more. Your gift recipient may look at you and say: “damn; you’re awesome!” View Package
Fill out the form to register for the FREE live follow-up session and to enter the giveaway!