Blog 2020 in review: a lesson in leadership, creativity, routine and more The year started out so well. I was ready to rock and roll in 2020. It was the start of a new decade—and some amazing new projects that were going to propel us into a whole new stratosphere. And...
Blog It’s never your job to manage or solve complexity Technology is an interesting beast that seems to multiply into subsequent smaller beasts as every day goes by. Case in point, the technology market as a whole is prone to highly siloed, highly complex...
Blog Why doesn’t our industry eat its own dog food? As most of you that read my weekly rantings already know, I tend to stick to engagement themes and challenges as they relate to vertical markets, and to solving tactical issues that many of our customers have faced...
Blog Why your customer experience is changing—and must If there is one thing that has impacted the business world more than anything in recent history, it’s the need for Digital Transformation. But, for many the question remains: What is Digital Transformation...
For anyone who knows me, it’s about classic rock, timeless fashion, and fond memories of my younger years. To sum up in a single statement: Old school is the only school. And yes, I’m sure there is a resounding cheer from all the Gen Xers out there to hear...
I’ve always been a glass-half-full kind of person, someone who believes that good can come from adversity, no matter how bleak it may seem. This year has been no different. Though the world has faced unimaginable hardship, and people have been forced to take steps in...
