Blog How do I engage with my grocery customers in a valuable way? Okay, there is obviously something positive happening in the world—perhaps a global sentiment that things are cautiously, yet optimistically, shifting back to some sort of normalcy. How do I know this?...
Blog Solving “How do I make my customers feel valued?” As we continue to engage with grocers and restauranteurs, a common theme seems to be emerging: the question of “How do I make my customers feel valued?” Now, if this was any other time in...
Blog Do your customers feel appreciated? No, really. I love that old saying, “A way to someone’s heart is through their data.” Wait, that can’t be right. Or is it? In 2021 and beyond, the idea of connecting with customers has to be far more...
Blog Why 2021 MUST be the year of the customer From lockdowns to travel restrictions to curfews—Canada has witnessed its fair share of business-oriented hardships throughout 2020 and into 2021. More so, the impact on restaurants and grocery stores in particular has...
Blog Restaurants: Pick a fight with UberEats. We’ll help you win. As contactless shopping paired with on-again/off-again restaurant closures continue to plague the restaurant industry, companies like UberEats seem to be the only ones benefiting in an otherwise...
Blog Can you really foster customer loyalty without in-person contact? As the world continues to battle a global pandemic, the same fight is now also one of economic survival. For many service-based industries, mandates demanding operations be reduced—and in extreme...
